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Backups and files

Create a backup

Make a restore point before updates, plugin changes, software switches or wipes.

29 Sept 2026·1 min read·PylonHosting
On this page
1. Open your server2. Open the Backups tab3. Press Create backup4. Check your backup slots

Open the Backups tab and create a restore point before risky changes. Numbered yellow markers show the buttons to click.

1. Open your server

From the dashboard sidebar, open Servers and select the server.

Left sidebar. Click 1 Servers, then open your server.
Left sidebar. Click 1 Servers, then open your server.

2. Open the Backups tab

On the server page, click Backups in the tab bar.

Click 1 Backups in the tab bar.
Click 1 Backups in the tab bar.

3. Press Create backup

Click Create backup. Give it a name if asked. Wait until the row says Complete before you rely on it. Avoid starting another backup while one is already being created.

1 Check remaining slots. 2 Click Create backup and wait until Complete.
1 Check remaining slots. 2 Click Create backup and wait until Complete.

4. Check your backup slots

Each profile has its own copy of the plan’s backup slots. A plan with 1 slot still has 1 backup on a server with one profile. A second profile gets its own slot, so one profile cannot use up the backup that belongs to another. Restore a profile backup only while that profile is live. Extra slots can still be added on a live server for the rest of the term.

1 Slot count. 2 Create backup — wait until the new row says Complete.
1 Slot count. 2 Create backup — wait until the new row says Complete.
  1. 1
    Open the server

    Choose it from Servers.

  2. 2
    Open Backups

    Use the Backups tab.

  3. 3
    Create backup

    Press Create backup and wait until it is complete.

First startRestore a backup
Still stuck?

Match the error, then ask if you still need help

Most console and join issues are already in the guides. Copy the ERRORS line first. Open a ticket only if the steps still fail.

Common errorsOpen a support ticket